And Magic Occurs

We use Powerschool for out grades and attendance.  Part of my job is maintaining the updates and general odds and ends software like this requires.  Well yesterday I tried to install an SSL certificate on it so a piece of third-party software would work.  I got the certificate from GoDaddy and found the documentation to install it on Powerschool’s site.  I am good to go.  Shut down PS, go through the process of importing and checking the right boxes, startup PS.  No startup.  Hummm.  Restart the server.  No startup.  Undo what I did. No startup.  Usually PS take about two minutes to startup.  I wait for thirty minutes several times.  Nope.  It is 6:30.  Nuts.  Dinner calls and I head home.  I start a help ticket with PS support before I leave thinking I will call then in the morning.  I leave PS on so I will have the error messages available in the morning.  I get an email in the morning from PS support saying they see PS is running.  If there any further issues contact them.  I get on line and sure enough PS is up and running.  I get to school and the PS is really working.  The PS monitor that shows the status says it is not.  I close the monitor screen and reopen it and the yellow button turns green.  This is a live monitor.  It should not do that.

I have no idea what happened.  Overnight the software fairy waved her wand and made PS actually fix itself.  As Arthur C. Clarke said “Any sufficiently advanced technology is indistinguishable from magic.”

I still have to get that SSL certificate installed but I think I will wait for a break.

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One Response to “And Magic Occurs”

  1. Mike Zamansky Says:

    Reminds me of the comic/meme:

    My Code doesn’t work and I have no idea why…

    My Code works and I have no idea why.

    I hated dealing with setting up SSL every year but now that I discovered https://letsencrypt.org/ it’s much easier. Probably doesn’t apply to your situation since I generally work on a bare Linux server and don’t have to play nice with anything like PowerSchool

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